Terms of service

Welcome to The Golf Letters. These Terms of Service ("Terms") govern your use of thegolfletters.com and our subscription products. By placing an order, you agree to these Terms.

About Us

The Golf Letters is an independent stationery and mail art project based in Cincinnati, Ohio. We design, write, and mail original golf stories — hand-finished by a person, never a bot. We are not affiliated with any professional golf association, tournament, or country club. Historical references are researched and presented for entertainment and educational purposes.

Orders & Payments

• All prices are in U.S. dollars. Sales tax is calculated at checkout where applicable.
• By placing an order, you confirm the payment method is yours to use and authorize us (through Shopify) to charge it.
• We reserve the right to refuse or cancel any order at our discretion. If we cancel, you'll be refunded in full.

Subscriptions & Recurring Billing

Detailed subscription terms (billing frequency, cancellation, refunds) are covered in our Subscription Terms. Please read them before subscribing.

Shipping

We ship from the United States. U.S. shipping is free. International shipping is calculated at checkout. Delivery times vary by destination — see our Shipping Policy for current windows.

Refunds & Cancellations

Covered in our Refund Policy, including the 30-Day Letter Guarantee.

Intellectual Property

All letter content, illustrations, designs, and photography on this site are the property of The Golf Letters. You're welcome to share images of letters you receive on social media (we'd love a tag) but please don't reproduce or resell our content commercially without written permission.

User Conduct

Don't use our site or services to do anything illegal, harassing, fraudulent, or that interferes with our ability to serve other customers. We may suspend or cancel accounts that violate this.

Limitation of Liability

To the fullest extent permitted by law, The Golf Letters is not liable for indirect, incidental, or consequential damages arising from your use of our products. Our total liability for any claim is limited to the amount you paid for the product in question.

Governing Law

These Terms are governed by the laws of the State of Ohio, USA. Any disputes will be handled in the state or federal courts of Hamilton County, Ohio.

Changes to These Terms

We may update these Terms occasionally. Material changes will be posted here with a new "last updated" date. Continued use of the site after changes means you accept the new Terms.

Contact

Questions about these Terms? Email us at info@golfletters.com or email info@golfletters.com.

This policy was last updated June 9, 2026.