Refund policy
The 30-Day Letter Guarantee.
If you're not delighted with The Golf Letters within 30 days of your first letter arriving, write to us and we'll make it right — refund, replace, or credit, your call.
One-time Annual Subscriptions ($99)
- You may cancel and request a refund within 30 days of your purchase date.
- If letters have already mailed, we'll refund the unshipped portion (prorated at $8.25 per letter).
- After day 30, we don't issue refunds on the remaining year, but you can pause shipments or transfer the subscription to a friend at any time — just email us at info@golfletters.com.
Monthly Subscriptions ($10/month)
- Cancel anytime from your account or by texting Our team at info@golfletters.com.
- Cancellations made before the monthly renewal date stop the next charge.
- If you're charged for a letter that hasn't shipped yet, we'll refund that month in full.
- We don't refund letters that have already mailed.
Gift Subscriptions
- Gift purchases are refundable within 30 days of purchase, as long as the first letter hasn't mailed yet.
- Once the gift has been delivered to the recipient, we treat refund requests on a case-by-case basis — text Our team and we'll work something out.
Lost or Damaged Letters
If a letter is lost in the mail or arrives damaged, we'll mail a replacement at no charge. Just text us a photo (if damaged) or let us know which month never arrived.
How to Reach Us
The fastest way is always a text to Our team: info@golfletters.com. Or write to info@golfletters.com. We answer every message ourselves — hand-finished by a person, never a bot.
This policy was last updated June 9, 2026.